Marketing: quick reference

You don’t need a new program. Point the programs you already run at the flagged list. Then escalate where it overlaps ABM.

Step 1: add the list to three things you already run

Runs on the whole list, in parallel with the rep, live deals included. Not a fallback for accounts nobody wanted.

Step 2: keep the list fresh

Step 3: the escalation worth real effort

Cross the flagged list against the ABM list weekly. Matches escalate the same day, not in a monthly report. Fund it by moving budget out of broad segment campaigns.

  1. A dinner or roundtable in their city. 8–12 peers, no pitch. Most effective, least aggressive-feeling.
  2. One forwardable switching story from their segment, sized so the champion sends it unedited.
  3. Own the comparison: “[competitor] alternatives / vs / pricing” page plus paid search.
  4. Cover every committee role, one audience each, not just the flagged contact.
  5. Executive to executive, written and timed by marketing.
  6. Direct mail or gifting to the committee.
  7. 1:1 creative and a named landing page, if deal size justifies it.

Pace it with the rep. Marketing lands first or same day, never a week behind.

Your own customers on the list

Exclude them from every displacement audience and “alternatives” retargeting pool, synced from the CRM. You’d be paying to sell a switch to someone who already bought, at an account CS is trying to steady before a renewal. Send advocacy instead: product news, customer stories, community.

Before you upload email addresses

Only if you build dedicated campaigns

Measured on

Coverage inside 7 days (marketing’s version of the 48-hour SLA) · meeting assist rate · cost per engaged account · match rate and audience health. Not CTR, CPL, or MQLs. Coverage weekly, pipeline at 90 days.