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Marketing: quick reference
You don’t need a new program. Point the programs you already run at the flagged list. Then escalate where it overlaps ABM.
Step 1: add the list to three things you already run
- LinkedIn ads (~30 min). Add flagged accounts as a company list to your existing campaign audience. Company lists match far better than contact lists and reach the whole committee, not just the person we named. Include the Page URL.
- Webinars and events (per event). Put flagged contacts on the invite list. Your best first ask. A reason to contact a stranger without asking for a demo, and a reason for the rep to call that isn’t “checking in.”
- Nurture and newsletter (~1 hr). Sort by jurisdiction first, see below.
Runs on the whole list, in parallel with the rep, live deals included. Not a fallback for accounts nobody wanted.
Step 2: keep the list fresh
- One rolling audience, trailing 90 days. Not a fresh weekly upload: LinkedIn won’t serve an ad set under 300 matched members, and ~30 accounts/day won’t clear that in a week.
- Refresh weekly minimum, daily if you can push from Clay or the CRM.
- Watch the expiry. Contact-list data deleted at 30 days; the audience at 90 if unused or unedited.
Step 3: the escalation worth real effort
Cross the flagged list against the ABM list weekly. Matches escalate the same day, not in a monthly report. Fund it by moving budget out of broad segment campaigns.
- A dinner or roundtable in their city. 8–12 peers, no pitch. Most effective, least aggressive-feeling.
- One forwardable switching story from their segment, sized so the champion sends it unedited.
- Own the comparison: “[competitor] alternatives / vs / pricing” page plus paid search.
- Cover every committee role, one audience each, not just the flagged contact.
- Executive to executive, written and timed by marketing.
- Direct mail or gifting to the committee.
- 1:1 creative and a named landing page, if deal size justifies it.
Pace it with the rep. Marketing lands first or same day, never a week behind.
Your own customers on the list
Exclude them from every displacement audience and “alternatives” retargeting pool, synced from the CRM. You’d be paying to sell a switch to someone who already bought, at an account CS is trying to steady before a renewal. Send advocacy instead: product news, customer stories, community.
Before you upload email addresses
- US: CAN-SPAM, no prior consent needed. Honest sender, physical address, opt-outs in 10 business days.
- EU / UK: consent or a documented legitimate-interest assessment on file, plus telling them where you got their data.
- Canada: CASL, express or implied consent before the first send.
- Verify addresses (bounces under 2%), complaints under 0.3%, separate sending subdomain, one suppression list synced within 48 hours.
Only if you build dedicated campaigns
- Creative. Naming the competitor is fine in ads (broad targeting gives no account away). Attacking the vendor they chose is not: they’ll defend the decision. Lead with the pain, one differentiator, small first ask.
- Budget: buyers × 3–7 impressions/month × CPM. 200 accounts × 4 buyers × 5 impressions at $50 CPM ≈ $4,000/mo. Under 3/month it doesn’t register. Short on budget? Cut the audience, not the frequency.
- Settings: manual CPC at the low end, not Max Delivery. Audience Network off. Frequency capped, creative rotated every 2 weeks. 4–5 ads per campaign. Exclude employees, competitors, junior titles, customers.
Measured on
Coverage inside 7 days (marketing’s version of the 48-hour SLA) · meeting assist rate · cost per engaged account · match rate and audience health. Not CTR, CPL, or MQLs. Coverage weekly, pipeline at 90 days.